Reed & Barton Tea Chest
Overall, the tea chest met my expectations. However, despite receiving the item in its original factory packaging which seemed careful and complete, the brass plate engraved "Tea" was scratched despite a blue film protector. Customer service offered to replace it but only once I returned the brass plate to them. While I appreciate their quickly offering to replace the item, I felt that requiring me to unscrew the item, package it, and incur a mailing cost for something that probably doesn't cost $1.00 to manufacture was unnecessary.
Made of Pressboard junk
Basically the box is painted press board to look like wood. The handles on the side are cheap tin. It looks like something from a 5 and 10 store. The only real thing is the brass plate on top. I'm embarrassed to give it as a gift and ended up giving it to my kids to play with. What a disappointment. It must be a mistake in shipment. The box is not worth more than $12.
Excellent quality at a great price
This is a well-made item. Good job of staining, nice construction, fine hardware. It comes with an envelope you can use to send away for a personalized cover plate if you like. Nicely packaged for shipping.
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