Wonderful Machine
I like to enjoy a capuccino every morning, but I was a bit tired of the process of griding the beans, tamping, frothing, cleaning up, etc. Also in an effort to save time, I decided to research a super autmoatic machine. I wanted a quality machine that would froth milk for me, but I was not impressed with the Jura Capresso machines because they require extensive clean up and are, in my opinion, grossly overpriced.
My previous espresso machine was a Delonghi, and I was impressed by the quality of the machine and the espresso it produced. The EAM3500's automatic frothing mechanism was its main selling point. I was a bit hesitant about the price and longevity of the machine, but decided to go for it... I am happy that I did.
The espresso is wonderful, and the fothing mechanism is great. Clean-up is, no exaggeration, takes a few seconds before the milk jug may be returned to the fridge. Frothed milk could be a bit hotter, but it's definitely tolerable. The...
Robust for even a small company
This machine has now been going strong in the breakroom of my 100 person company for more than 9 months. Ever since we got the machine, people have drastically reduced making their trips to nearby Starbucks. Everybody loves the machine because of its simplicity and ease of use. Lot of people just use the frothed milk only feature as well. The cleaning is simple as well.
The only note of caution is that for lattes or cappucinos (i.e., when you use frothed or steamed milk), the drink does not come out too hot. You can adjust the temperature of the coffee by making a few settings, and the temperature is fine for normal use, but still you can not get an extra hot latte. At times when I want that, I just put my coffee filled cup in the microwave for 10-15 seconds and the problem is solved.
I would also like to recommend people to set the appropriate hardness level using the test described in the manual. I did not do that at first and ended up decalcifying far too...
Better than Starbuck's
This machine is really just as advertised - one touch capuccino and espresso with enormous customization. You can adjust the coffee strength independent of the volume (ristretto to lungo). The milk frother works wonderfully with good tight foam, and is mixed with the coffee in the cup in perfect ratio. It produces capuccino just as good as Starbucks (assuming you use Starbucks beans), and more consistent (sometimes, depending on the barista, the capuccino can be weaker or stronger based on the amount of milk added).
I've had the machine for several months and have no complaints at all. The only minimal negatives I can think of is that I would like to have a somewhat larger bean hopper and water tank. The infuser is made of plastic, so I had some concerns about longevity, but when you take it out to clean it you can see that it is very thick solid plastic. Given than this machine costs only $1500 vs. more than double that for any more solidly constructed machine, and...
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